Privacy Policy

1. Who We Are

Mass Ideation ("we," "us," "our") is an AI integration studio that designs, builds, and ships production AI systems for media, technology, and finance companies. Our website is located at massideation.com.

2. Information We Collect

We may collect the following information:

• Contact information: name, email address, phone number, company name, job title, and website URL provided through our intake form or other communications.
• Company information: industry, company size, AI maturity level, project details, budget range, and decision-making authority.
• Usage data: pages visited, time on site, referring URLs, and other standard analytics data collected via cookies or similar technologies.
• Communications: records of correspondence when you contact us via email, phone, or text message.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and intake form submissions.
• Evaluate project fit and prepare proposals.
• Communicate with you about our services, including via email, phone, and SMS/text messages.
• Improve our website and services.
• Comply with legal obligations.

4. SMS/Text Messaging

If you provide your phone number and opt in to receive text messages from Mass Ideation, you consent to receive SMS communications related to your project inquiry, scheduling, and service updates.

• Message frequency: Message frequency varies. Typically 1–5 messages per month depending on project activity.
• Message and data rates may apply. Check with your carrier for details.
• Opt out: Reply STOP to any message to unsubscribe from SMS communications at any time.
• Help: Reply HELP for assistance, or email us at miguel@massideation.com.
• We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.
• SMS opt-in consent is not a condition of purchasing any goods or services.

5. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• SMS/messaging platforms (e.g., Twilio) for delivering text messages.
• Email service providers for communications.
• Analytics providers for website usage data.
• CRM and project management tools.

These providers are contractually obligated to use your information only to perform services on our behalf and to protect your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your data, we will comply within 30 days.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Withdraw consent at any time.

To exercise any of these rights, contact us at miguel@massideation.com.

9. Cookies

Our website may use cookies and similar tracking technologies to improve your experience and analyze site traffic. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Mass Ideation
115 Tompkins Avenue
Pleasantville, New York 10570
Phone: +1 (914) 745-2352
Email: miguel@massideation.com